Privacy Policy – Cycleways
At Cycleways, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you visit our store or make a purchase, we may collect:
- Your name, email address, and phone number
- Shipping and billing address
- Payment details
- Information about how you use our website
We only collect what is necessary to provide our services and improve your experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Send updates or promotions if you have opted in
We do not sell your personal information.
Payments
All payments are processed securely through trusted providers. We do not store your full payment details on our servers.
Cookies
We use cookies to improve your browsing experience. These help us understand how visitors use our site and allow us to personalise content.
You can choose to disable cookies through your browser settings if you prefer.
Sharing Information
We may share your information with trusted third parties only when necessary. This includes:
- Payment providers
- Shipping and logistics partners
- Website and analytics tools
These partners are only given the information needed to perform their services.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections
- Ask for your data to be deleted
To make a request, simply contact us.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices. Any updates will be posted on this page.
Contact Us
If you have any questions about this policy or how your data is handled, please contact us. We are always happy to help.